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Role & Responsibilities: Responding to Guest complaints over Social Media Segmenting Guest Profiles using data analytics Executing Segment based strategies through Guest Calling, Feedbacks and Whatsapp blasts Making and Publishing Weekly/monthly reports Creating Heat maps for Customer complaints Follow up and Resolution of issues with multiple stake holders Explore new technology solutions in

Role & Responsibilities: Building PR with Socialites, Influencers, Corporates and Student Societies to drive footfall Managing ATL and BTL Activities for the Brands in BBSR Planning and execution of monthly event calendars Vendor Management and Development driving cost efficiency and improved TATs Ensure Data Collection through outlet co-ordination Build strong relationships with agency,

Role & Responsibilities: End to End planning and execution of all in-store activities Branding audits and execution Execution of Branding collaterals in new/Existing outlets Vendor Management and Development driving cost efficiency and improved TATs Build strong relationships with agency, creative teams and platforms Organizing POs, contents, and invoices, ensuring weekly payment of all

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